Evaluation Criteria Guidelines

 

The Best Apart Hotel category
recognizes an exceptional property that combines 
the comfort and privacy of serviced apartments with the
quality, consistency, and  of services ahotel,

catering to both short and
extended stays.

1.Apartment Design & Comfort

• Well-designed, spacious apartments with clear
   separation of living, working, and sleeping areas
• High-quality furnishings, bedding, and soundproofing
• Functional layouts that support long-stay comfort

2. In-Room Facilities & Amenities

• Fully equipped kitchens or kitchenettes with modern appliances
• Laundry facilities or in-unit washing options
• High-speed internet, smart technology, and ample storage space

3. Service Standards & Hospitality

• Professional hotel-style services including
reception, housekeeping, and guest support
• Flexible service options tailored to guest preferences and length of stay
• Friendly, efficient, and responsive staff

4. Service Efficiency & Professionalism

• Consistently high standards of cleanliness across
apartments and public areas
• Well-maintained units and facilities
• Compliance with health, safety, and security regulations

5. Facilities & Shared Spaces

• Comfortable common areas, lounges, or coworking spaces
• Fitness, wellness, or recreational facilities where available
• Parking and storage solutions suitable for longstay guests

6. Location & Accessibility

• Convenient location close to business districts,
residential areas, or transportation hubs
• Easy access to essential services and local amenities

7. Guest Experience & Value for Money

• High levels of guest satisfaction, particularly for extended stays
• Strong balance between quality, comfort, and pricing
• Ability to create a “home away from home” experience

8. Flexibility, Innovation & Sustainability

• Flexible booking and stay options for short and
long-term guests
• Innovative solutions enhancing long-stay comfort
• Commitment to sustainable and responsible operations